AcePLAY Casino is Closing

It is with a heavy heart we are announcing that acePLAY Casino will be shutting down Wednesday November 22nd. Our parent company was recently acquired, but unfortunately we will not be coming along for the ride. We have sincerely appreciated our loyal players over the past 2 years and you will be greatly missed. We thank you for your support. Please see below for FAQ’s regarding outstanding comps and coins.

NOTICE

Effective November 22, 2017 ACEP Interactive, LLC (“ACEPLAY”) will be closing its ACEPLAY online promotional game services (Closing Date).  After this date the games will no longer be available for play.

You will continue to be able to play with any Virtual Credits that you already have until the Closing Date.    As stated in the ACEPLAY terms and conditions that you entered into at the time you registered to play on the ACEPLAY site, any remaining Virtual Credits that you may have not used as of the Closing Date may not be cashed out nor will they otherwise have any value and will expire as of the Closing Date.

If you are a member of the ace|PLAY Rewards Club and have earned rewards for one of our casino properties through the act of making online purchases at ACEPLAY, those rewards will remain available on your account as outlined  per the ace|PLAY Rewards Club Terms and Conditions found at the www.aceplay.com.

Thank you for your patronage, and we hope you enjoyed the site.

FAQs

  • Why are we shutting down the site?
    • The company owning acePLAYcasino.com (and ACEP Interactive), American Casino & Entertainment Properties, was recently acquired.  The site is not part of the new company’s immediate plans.
  • What happens with my virtual coins?
    • Virtual coins are still active and available until the Closing Date.  They have no real-world value and are not transferrable for any real world value. You are playing with house money, so please spend it all.  Hint: you can always bet it all on black or red.
  • What if I earned comps on my ace|PLAY Rewards card?
    • If you made a purchase on the acePLAYcasino.com website, and your ace|PLAY Rewards card was linked to the website, then your comps are still on the account.
      • Comps will load to your account all the way through midnight on November 21st , 2017.  At that time, the system will come down and no more rewards will be loaded.
      • Your comps are good at our four (4) properties in so much as you have an active ace|PLAY Rewards Club Account.  Please visit a property for more information.
  • Who to contact with questions?
    • We are happy to help with any questions or confusion.  Please start with service@acePLAYcasino.com.  We will get respond to you as soon as possible.  Also, if you are on property, the ace|PLAY Rewards Club staff can answer immediate questions or get you in contact with ACEP Interactive staff.

6 Comments

  1. DEBBY

    Holy Crap, this was a fun site to play! I can not make it to the casino on Boulder more than once a week, but I enjoyed playing on this site. Have you seen how many of thousand play on site, It’s very impressive! Well, one word for you,
    “Don’t close” Charge .05 cents on the buffet, Or put another 1.00 on cigarettes, or .05 cents on the room ro make up the cost! but don’t close the site!

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